Featured People

Enhancing Customer Experience in Urban Transit

Vince Tam

Customer Experience Lead

With a unique understanding of customer experience and an innovative, data-driven journey mapping approach, Vince Tam and Dallas Area Rapid Transit are developing concrete strategies to elevate daily ridership as part of the DART system modernization program.

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People Empowered

Explore the perspectives of HNTB trailblazers whose leadership, innovation and vision are bringing success to bear for clients, our firm and the communities we serve.